Privacy Policy

Welcome to https://mmptreeservice.com/ (the “Site”). Privacy online is important to users of our Site, especially when requesting estimates or services. This Privacy Policy governs our practices with respect to visitors who browse the Site without submitting information (“Visitors”) and those who submit forms, requests, or otherwise engage our services through the Site (“Authorized Customers”) (collectively, “Users”). MMP Tree Service LLC (“MMP Tree Service,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

Personally Identifiable Information

“Personally Identifiable Information” refers to any information that identifies, or can be used to identify, contact, or locate a specific person. This may include, but is not limited to:

Name
Street address
Phone number
Email address
Project or service information related to your property
Payment‑related information when applicable

Personally Identifiable Information does not include information collected anonymously (without identifying an individual) or aggregated demographic data not tied to a specific person.

What Personally Identifiable Information Do We Collect?

We may collect basic usage and profile information from all Visitors, such as pages visited and time spent on the Site. For Authorized Customers, we may collect additional information, including:

Name
Address and service location
Phone number
Email address
Details about your requested services (e.g., tree removal, trimming, stump grinding, emergency work)
Any information you choose to provide in contact or estimate forms

This information is typically collected when you:

Fill out a contact or estimate form on the Site
Call us using the phone number listed on the Site
Email or otherwise communicate with us about services

What Organizations Are Collecting the Information?

In addition to information collected directly by MMP Tree Service LLC, certain third‑party service providers may collect information from our Users to support payment processing, hosting, analytics, communication, or advertising. Examples include:

Payment processors or financial institutions (when applicable)
Website hosting and analytics providers
Email and SMS communication platforms

These third parties may collect and use information as needed to provide their services, subject to their own privacy policies. We do not control how these third parties use information they independently collect, but we encourage you to review their policies. Some third parties act only as intermediaries and do not store, retain, or otherwise use personal information beyond what is necessary to deliver their service.

How Does the Site Use Personally Identifiable Information?

MMP Tree Service LLC uses Personally Identifiable Information to:

Respond to inquiries and provide free estimates
Schedule and perform tree services and related work
Customize the Site and improve user experience
Communicate about appointments, service updates, or important notices
Share information about services that may be relevant to your property and location

We may contact Visitors and Authorized Customers in response to specific inquiries, to provide requested information, or to follow up on services. We may also send occasional service‑related messages or updates, where permitted by law.

With Whom May the Information Be Shared?

We may share user information with trusted subcontractors or service providers only as needed to deliver our services (for example, subcontracted crews, estimators, or payment processors). Such sharing is limited to what is reasonably required to complete the requested services.

We do not sell or rent your Personally Identifiable Information.
We do not share mobile numbers with third parties for marketing or promotional purposes.

Users may also be given the opportunity to “opt out” of receiving marketing‑type communications from us or from any agency acting on our behalf.

How Is Personally Identifiable Information Stored?

Personally Identifiable Information collected by MMP Tree Service LLC is stored in a secure manner and is accessible only to authorized personnel and service providers as described above. We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure.

Choices Available to Visitors

Visitors and Authorized Customers may:

Opt out of receiving non‑essential emails or messages by following unsubscribe instructions where provided or by contacting us directly.
Request updates or corrections to their information as described below.

To change communication preferences, you may reply to our email as instructed or contact us at the email address listed in the Contact Us section.

Cookies

A “cookie” is a small text file placed on your device that helps the Site recognize your browser and remember certain information.

We may use cookies and similar technologies to:

Understand how visitors use the SiteRemember user preferences
Improve Site performance and security

You can instruct your browser to refuse cookies or to alert you when cookies are being sent. However, some features of the Site may not function properly if cookies are disabled.

Cookies Used by Our Service Providers

Our hosting, analytics, and marketing service providers may also use cookies when you visit our Site. These cookies help us understand traffic patterns, improve the Site, and deliver relevant content. You can manage or block these cookies in your browser settings. If we maintain a cookie‑specific information page in the future, more details will be provided there.

Log Data and Technical Information

Like many websites, we may collect log data such as:

IP addresses
Browser type and version
Internet service provider (ISP)
Referring and exit pages
Date and time of visits
Pages viewed and time spent on pages

We use this information to analyze trends, administer the Site, improve content and layout, and gather general demographic information. This data is typically used in aggregate form and is not used to personally identify individual visitors.

Partners and Service Providers with Access to Personally Identifiable Information

MMP Tree Service LLC may work with third‑party vendors, contractors, and service providers who require limited access to Personally Identifiable Information to perform services on our behalf, such as:

Scheduling and dispatch systems
Payment processing (if used)
Email, SMS, or customer relationship systems

These partners are generally permitted to use such information only as necessary to provide services to us and are expected to protect it in accordance with applicable laws.

How Does the Site Keep Personally Identifiable Information Secure?

Access to Personally Identifiable Information is limited to employees and service providers who reasonably need such information to perform their job duties.
We employ reasonable security measures (such as password protection and, where appropriate, encryption) to protect data transmitted and stored.
We periodically review our security procedures and update them as needed.

While we take commercially reasonable measures to safeguard information, no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee absolute security and are not liable for unauthorized access, hacking, data loss, or other security breaches outside of our reasonable control.

SMS Messaging

If you provide a mobile number and opt in, you may receive SMS messages from MMP Tree Service LLC related to:

Appointment reminders
Service updates
Important notifications regarding scheduled or emergency work

Message frequency may vary. Standard message and data rates from your carrier may apply. You can opt out of SMS communications at any time by replying STOP or by contacting us using the information in the Contact Us section. We do not share mobile numbers with third parties for their marketing or promotional purposes.

Correcting or Updating Personally Identifiable Information

Visitors and Authorized Customers may request to review, update, or correct their Personally Identifiable Information by contacting us. We will make reasonable efforts to update our records promptly.

To request updates or corrections, please contact us at:
Email: mmptreeservicellc@gmail.com
or use the form on our Contact page.

Deleting or Deactivating Personally Identifiable Information

Users may request that their Personally Identifiable Information be deleted or deactivated from our active databases by contacting us. Due to system backups and records of transactions, complete removal of all historical data may not be technically feasible, but:

We will functionally delete or deactivate the information where requested.
We will not sell, transfer, or use that information moving forward except as required by law or for legitimate business recordkeeping.

Your Rights

Depending on your jurisdiction and applicable data protection laws, you may have some or all of the following rights:

The right to access the personal information we hold about you
The right to request correction (rectification) of inaccurate information
The right to request deletion (erasure) of your information
The right to restrict or object to certain types of processing
The right to data portability in certain circumstances
The right to withdraw consent where processing is based on consent
The right to lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the information in the Contact Us section.

Children’s Privacy

Our Site and services are not directed to children under 18, and we do not knowingly collect Personally Identifiable Information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will promptly delete such information from our systems.

Compliance With Laws

We may disclose Personally Identifiable Information when required to do so by law, such as in response to a court order, subpoena, or other legal process. We may also disclose information when we reasonably believe it is necessary to:

Comply with applicable laws or government requests
Protect the rights, property, or safety of MMP Tree Service LLC, our customers, or the public
Enforce our terms and policies

Changes to This Privacy Policy

MMP Tree Service LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after such changes constitutes acceptance of the revised policy.

If any change would materially expand how we use or share previously collected Personally Identifiable Information in a way you might not reasonably expect, we will make reasonable efforts to notify affected users or provide an opportunity to opt out of such new uses.

Links to Other Websites

Our Site may contain links to other websites or resources that are not controlled by MMP Tree Service LLC. If you click on a third‑party link, you will be directed to that site. We encourage you to review the privacy policies of every site you visit. We are not responsible for the privacy practices or content of third‑party websites.